TERMS & CONDITIONS

By engaging in a transaction with Monarch Masonry you acknowledge and accept the above terms and conditions.

For any inquiries or clarifications, please contact our accounts department at info@monarchmasonry.ca

Disclaimer

MONARCH MASONRY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THIS WEBSITE OR ANY OF ITS CONTENTS FOR ANY PURPOSE. MONARCH MASONRY DISCLAIMS ANY SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ACCESSIBLE THROUGH THIS WEBSITE. MONARCH MASONRY WILL IN NO EVENT BE LIABLE FOR ANY SPECIAL.

INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, REGARDLESS OF THE CIRCUMSTANCES.

THIS WEBSITE'S DOCUMENTS AND RELATED GRAPHICS COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THERE ARE PERIODIC UPDATES TO THE INFORMATION INCLUDED WITHIN . PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limited Liability

Except unless expressly indicated on this website, neither Monarch Masonry nor any of its management, employees, or other representatives shall be responsible for any damages originating from or related to the use of this website. This all-encompassing limitation of responsibility applies to all types of losses, including (without limitation) compensatory, direct, indirect, or consequential damages, loss of data, loss of profit, loss or damage to property, and claims by third parties, regardless of the circumstances.

Our Company, hereafter referred to as Monarch Masonry, provides the information on this website and any related materials for general informational purposes only. The Company makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Liability Limitation

The Company will not be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

External Links

This website may contain links to external websites that are not provided or maintained by the Company. The Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Changes to Disclaimer

The Company may revise this disclaimer at any time without notice. By using this website, you agree to be bound by the current version of this disclaimer.

Contact: If you have any questions about this disclaimer, please contact us at info@monarchmasonry.ca

By using this website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use this website.
1. Scope of Work:

1.1. The client agrees to the specific scope of work as detailed in the estimate or proposal provided by Monarch Masonry.

1.2. Any modifications or additional work outside the initial agreement will require a written amendment signed by both parties.

2. Payment Terms:

2.1. Payments are due upon the job being completed.

2.2. Late payments may be subject to a late fee as outlined in the agreement.

3. Project Timeline:

3.1. The project timeline is an estimate and may be subject to change due to unforeseen circumstances, including but not limited to weather conditions.

3.2. Delays caused by factors beyond the contractor's control will be communicated to the client promptly.

4. Changes to Scope:

4.1. Any changes to the scope of work must be agreed upon in writing, detailing the modifications, timeline adjustments, and any additional costs incurred.

4.2. Failure to obtain written agreement for changes may result in additional charges.

5. Materials:

5.1. The contractor will provide all necessary materials unless otherwise agreed upon in writing.

5.2. The client is responsible for any additional costs incurred due to changes in material choices after the project has commenced.

6. Warranty:

6.1. The contractor provides a warranty for the completed work for a specified period, as outlined in the agreement.

6.2. The warranty does not cover damage caused by misuse, neglect, or natural disasters.

7. Insurance:

7.1. The contractor carries liability insurance and adheres to local regulations.

7.2. The client is responsible for ensuring their property is adequately insured during the project.

8. Termination of Contract:

8.1. Either party may terminate the contract in writing if the other party breaches the agreement.

8.2. Termination may also occur if unforeseen circumstances prevent the completion of the project.

9. Dispute Resolution:

9.1. Any disputes arising from this agreement will be resolved through arbitration or mediation.

9.2. Both parties agree to participate in good faith to reach a resolution.

10. Confidentiality:

10.1. Both parties agree to keep confidential any proprietary or sensitive information obtained during the course of the project.

11. Health and Safety:

11.1. The client is responsible for ensuring a safe working environment for the contractor and their team.

11.2. The contractor adheres to health and safety regulations during the project.

12. Governing Law:

12.1. This agreement shall be governed by and construed in accordance with the laws of Ontario.

13. Changes to Terms and Conditions:

13.1. The contractor reserves the right to amend these terms and conditions. Clients will be notified of any changes.

Client Obligations

3.1 Payment Obligations

• The Client agrees to pay for the services as per the agreed payment schedule.

• Payment terms and methods will be outlined in the service agreement.

• Late payments may incur additional charges as specified in the contract.

3.2 Site Access and Preparation

• The Client must provide adequate access to the work site during the agreed working hours.

• The Client is responsible for ensuring that the work site is prepared and ready for the Company’s staff to commence work as scheduled.

3.3 Permits and Approvals

• The Client is responsible for obtaining any necessary permits, licenses, or approvals required for the project.

• The Client must ensure that all legal and regulatory requirements are met before the commencement of work.

3.4 Communication and Decision Making

• The Client must provide timely responses to any queries or requests for decisions from the Company to avoid delays in the project.

• Any changes to the project scope or specifications must be communicated promptly and may incur additional costs.

Company Obligations

4.1 Quality of Work

• Monarch Masonry commits to performing all services with the highest standards of quality and craftsmanship.

• All work will comply with industry standards and relevant building codes.

4.2 Health and Safety

• The Company will adhere to all health and safety regulations to ensure a safe working environment.

• Appropriate safety measures and equipment will be used to protect both the workers and the property.

4.3 Project Timelines

• The Company will endeavor to complete the project within the agreed timeframe.

• Any potential delays will be communicated promptly to the Client, along with reasons and revised timelines.

4.4 Insurance and Liability

• Monarch Masonry carries appropriate insurance coverage, including public liability insurance.

• The Company will not be liable for any damage or loss caused by circumstances beyond our control, such as extreme weather conditions or unforeseen site conditions.

5. Changes to Terms and Conditions

Monarch Masonry reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to the Client in writing and will be effective immediately upon such notification.

By engaging into transactions with Monarch Masonry, both parties acknowledge and accept the terms and conditions outlined herein.
Payment Terms and Conditions

Payment Due Date: All invoices are due for payment within 24 hours from the date due, unless otherwise specified.

Late Payment Interest: In case of late payment, interest will be charged at a rate of 23.99% per month (30 days), calculated from the original due date until the outstanding amount is settled in full. All interest is ACCUMALATIVE for a total of 180 Days.

Grace Period: A grace period of 30 days will be granted beyond the payment due date. During this period, no late payment interest will be accrued. However, after the grace period, interest will apply retroactively to the original due date.

Accepted Payment Methods: We accept payments via bank transfer, credit card, cheque and cash. Please ensure that all payments include the relevant invoice or reference number.

Currency: All payments must be made in the currency specified on the invoice CAD (Canadian Dollar).

Payment Confirmation: Once payment is received and processed, a confirmation email/receipt will be sent to the email address provided.

Disputed Charges: If you believe there is an error or discrepancy in your invoice, please notify us within 5 business days of receiving the invoice. Failure to do so will be considered an acknowledgment of the accuracy of the invoice.

Collections: If payment is not received within 90 days from the due date, we reserve the right to engage a collection agency to recover the outstanding amount. Legal action may also be pursued, which could result in additional costs for the debtor.

Payment Allocation: In cases where multiple invoices are outstanding, payments received will be allocated to the oldest invoice first, unless specific instructions are provided in advance.

Refunds: Refunds will be issued in accordance with our refund policy and applicable laws.

Credit Hold: Failure to make timely payments may result in your account being placed on credit hold, which could impact future purchases and services until the outstanding balance is settled.

Change of Payment Terms: We reserve the right to amend these payment terms with prior notice. Such changes will be communicated via email or other appropriate channels.
Cancellation Policy:

Deposit: A non-refundable deposit of 50% of the total estimated cost is required to secure your job date and time. This deposit will be applied to the final balance due.

Cancellation Deadline: Any cancellations must be made in writing at least 14 days prior to the event date. If a cancellation is made within 14 days of the event date, you will be responsible for the full deposit amount.

Rescheduling: If you need to reschedule your event, we will do our best to accommodate your request based on our availability. If we are unable to accommodate your new date, your deposit will be forfeited to Monarch Masonry.

Force Majeure: If an event is canceled or rescheduled due to circumstances beyond our control, such as natural disasters or acts of God, we will make every effort to work with you to reschedule the event at a later date. In the event that the event cannot be rescheduled, the deposit will be forfeited to Monarch Masonry and the client will not be responsible for any additional fees.

We hope this policy is clear and helps you understand our cancellation terms. Please don't hesitate to contact us if you have any questions or concerns